WordPress Support

Let us take care of all those small jobs on your WordPress site.

A whole heap of small jobs for one fixed price.

From formatting and posting your Blog posts to fixing broken pages, we can take care of everything you need to make your site hum.

Simple job request system

Less bugs

Quick turnaround

Faster websites

Professional Developers

Less sharing your passwords!

Keep costs down by getting the pros in.

We often get asked by customers to make straightforward changes to their site for them. Because this falls outside the scope of our support these tasks can often attract a fee to have a developer carry them out.

Our fixed support plans allow us to provide this service with a fixed, straightforward fee. Because we often already know a lot about the site, already have access to it and can turn jobs around in no time, you can actually save money by letting us take care of jobs for you.

Fixing bugs.

Having issues with something you just installed, or after a recent upgrade? We can sniff out bugs and squash them for you.

Adding new features.

Need to add a map, contact form, or events calendar. We can recommend and install new functionality for you.

Tweaking performance.

We already add a number of sweet stuff to speed up your site, but let us tweak all the parts you have added to make your site hum.

PRICING

Choose the WordPress support plan to suit you.

MAID

Up to 5 small 30 minute jobs
$100 /month

Up to 5 small 30 min jobs for 1 site
Detailed notes for every job
24 hour live chat & email support
Phone support

BUTLER

Up to 5 larger 1hr jobs
$200 /month

Up to 5 larger 1hr jobs for 1 site
Detailed notes for every job
24 hour live chat & email support
Phone support

Only need a single job? Get a simple task completed for just $100.

Simply select the applicable option in the signup wizard.

How it works.

Step 1.

Signup for one of the plans above. You’ll then provide us with basic access details for your site. If it’s hosted already with us – we’ve got them already!

Step 2.

Open a job ticket in your account portal. You can have one active job at a time.

Step 3.

Give us 24hrs to carry out the job (most are done within 8hrs).

Step 4.

We’ll have your task completed with a quick job summary added to your ticket.

On to the next one!

Already have an account?

Submit a job request

FAQs?

Here’s how we approach your tasks.

How long does it take to complete a task?

We commit to completing tasks within 24 hours, but most will be done within 8 hours. If you request a task over the weekend, we generally take care of it on Monday morning unless it is urgent.

What constitutes a ‘small’ job?

We only do small fixes and jobs. This means a task that we estimate will take 30 minutes or less, or 1hr or less. If you have a really large task you can contact us for a quote, or contact one of our Partners.

One task at a time?

To ensure we can keep up with demand (and that we don’t go out of business) we only allow one open job at a time per customer. Once that job is completed, you’re welcome to open another one.

Can you help me with a specific job?

Here’s a short list of jobs we can help with. If you can’t find your specific job on this list or are still unsure of whether we can help, chat with us live below and we’ll be happy to help you.

Do you only support sites you host?

No – we offer our support product for sites hosted with anyone. As long as we can get access to the site, we can help you out!

Do you offer SEO services?

We are big fans of the Yoast SEO Plugin for WordPress SEO. It takes care of a most use cases for standard websites needing to improve SEO. If you need further help than it can offer, we can refer you onto one of our partners that specialises in SEO services.

Want to supercharge your website?

To add an SSL certificate, CDN service and a range of other add-ons, headover to our Extras page, or simply add them into your cart as you signup.

Find out more